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CETAQUA

Privacy policy

FUNDACIÓN CETAQUA, CENTRO TECNOLÓGICO DEL AGUA, FUNDACIÓN PRIVADA has created this privacy policy with the aim of informing you about the processing of your personal data.

1. Who is the data controller responsible for your personal data?

The processing of personal data collected through this website, as well as those collected as a result of the management of inquiries you raise, will be the responsibility of FUNDACIÓN CETAQUA, CENTRO TECNOLÓGICO DEL AGUA, FUNDACIÓN PRIVADA (hereinafter, “CETAQUA “), with assigned tax identification number G-64386626, registered in the Generalitat de Catalunya Private Fundation Register under number 2.305 and with registered address in Barcelona, at Ctra. D’Esplugues, 75 (08940) Cornellà de Llobregat.

Simply visiting the website and browsing its different sections does not require you to provide us with any personal data or to register as a user. However, we remind you that cookies may be installed on your access device in accordance with the provisions of our Cookies Policy. You can obtain more details about the cookies we use, the configuration of their consent, and how you can deactivate them, in our Cookies Policy.

On the www.cetaqua.com website, you can find different links to platforms and pages managed by third parties. These pages have their Privacy Policy which details the entity responsible for the processing of data and the purposes of this. CETAQUA assumes no responsibility for the processing of your data that is carried out on these pages.

If you have any questions about how your personal information is processed, you may contact CETAQUA via the following means of contact: dpo@cetaqua.com.

2. What is the purpose of processing your personal data?

Main purpose: To manage the requests, queries or complaints you send via the website, for the purpose of processing them internally and, as applicable, to respond to you.

Likewise, if you grant consent by ticking the corresponding boxes, your personal data will be processed for the following additional purposes:

  • Send you commercial communications (by electronic, printed and/or telephonic means) related to CETAQUA, Fundación Centro Gallego de Investigaciones del Agua, Fundación Privada and Centro Andaluz de Investigaciones del Agua, Fundación Privada and other companies of the Agbar Group by any means, including electronic means, provided that you give us your consent through box enabled for this purpose on the website, and until you request us to stop doing so.
    Please note that to send commercial communications by electronic means we use third-party tracking technologies (specifically Mailify) that allow us to obtain information about emails opening and clicking on the links contained therein by the recipients, in order to measure the effectiveness of the campaigns and to know the information that you are interested in, based on your interaction with our campaigns, in order to send you related content based on your profile. In this sense, we use technologies called web beacons, invisible pixels and link alteration technologies. You will have the right to object anytime to this data processing, including the preparation of profiles, by the means indicated in this document.”

3. How long are they processed?

Your personal data will be processed for the main purposes as long as necessary to manage the request, query or complaint and will be processed throughout the contractual relationship if related to a contract you have signed with the company.

For the additional purposes of commercial communications, and provided that you have consented them, CETAQUA will process your data until you request us to stop doing so.

Of course, you may at any time request that we stop processing your data for additional purposes. To do so, simply send us a request as indicated in the section of this document entitled “What are your rights?” in this document.

In any case, your personal data will be blocked and saved when the indicated periods end throughout the period during which any liabilities may derive in relation to the performance of the contract or any other purpose. When such liabilities expire, your personal data will be definitively deleted.

4. What is the legal basis for processing your data?

The legal basis for processing your personal data for the aforementioned purposes is the consent of the interested party, expressed through the corresponding boxes of the form. In any case, we inform you that you may withdraw your consent at any time through the means indicated in the section of this document entitled “What are your rights?”.

5. What security measures have been implemented to protect your personal data?

Your personal data will be processed under absolute confidentiality. Likewise, the proper technical and organizational measures have been implemented to guarantee their security and to prevent their destruction, loss, illegal access or illegal alteration. Criteria were taken into account when determining these measures such as the scope, context and purposes of processing, the state of technology and the existing risks.

6. Do any other entities have access to your personal data to help CETAQUA with any of its tasks?

CETAQUA relies on several providers who assist it with the performance of different tasks relating to the processing of your personal data.

For efficiency of service, some of our suppliers are located in countries outside the European Economic Area (EEA) or, being located in the EEA, share information with other entities located outside the EEA. In any case, CETAQUA guarantees that:

  • Transfers are made to countries for which the European Commission has declared that they provide a level of protection equivalent to the European level.
  • In the absence of such a declaration of adequacy, the Standard Contractual Clauses approved by the Commission have been signed.
    You can consult this information on the AEPD website: https://www.aepd.es/es/derechos-y-deberes/cumple-tus-deberes/medidas-de-cumplimiento/transferencias-internacionales

For further information on this subject, please contact the CETAQUA Data Protection Officer at dpo@cetaqua.com.

7. Are your personal data assigned to third parties?

CETAQUA does not communicate your personal data to third parties, unless you consent or we are obliged to do so by law.

Where your consent is required to disclose your personal data to third parties, we will inform you on the data collection forms: about the purpose of the processing, about the data to be disclosed, as well as about the identity or fields of activity of the possible recipients of your personal data.

CETAQUA may be obliged to communicate your personal data when required to do so by law or in the event that it is required to do so by the Public Administration or State Security Forces.

8. Rights of those affected:

You have the following data protection rights:

RightWhat is it?
Right of rectificationTo modify the personal data we have on you when they are inaccurate or incomplete.
Right to objectTo ask that we stop processing your personal data for some specific purposes.
Right of deletionTo ask that we delete your personal data.
Right of restrictionTo ask that we restrict the processing of your personal data.
Right of portabilityTo ask that we deliver the information we have on you in a computerized format.
The right to submit a claim with the competent supervisory authorityTo submit a claim with the competent data protection authority to defend your rights via the website www.aepd.es

To exercise these rights, you may send a communication to FUNDACIÓN CETAQUA, CENTRO TECNOLÓGICO DEL AGUA, FUNDACIÓN PRIVADA, either by e-mail at the address dpo@cetaqua.com or by regular mail to address: Carrer de l’Encuny, 19U, (08038) Barcelona; with the reference “Data protection”. The request must include a copy of your national identity document or other equivalent form of identification as well as the minimum content established by applicable regulations. If the request does not meet these requirements, CETAQUA may ask for correction.

9. Data Protection Delegate

FUNDACIÓN CETAQUA, CENTRO TECNOLÓGICO DEL AGUA, FUNDACIÓN PRIVADA, has appointed a Data Protection Delegate. You can contact him to make any enquiry about the processing of your data or to exercise any of the rights indicated in the previous section at the contact email address: dpo@cetaqua.com. Your request will be dealt with confidentially and answered by the Data Protection Delegate.

10. Social networks

As a general rule, the corporate profiles of FUNDACIÓN CETAQUA, CENTRO TECNOLÓGICO DEL AGUA, FUNDACIÓN PRIVADA on social networks (Twitter, Youtube, LinkedIn etc.) are for information purposes only. If you provide us with data through private messages on social networks in connection with an enquiry or request made by this means, the personal data provided will be used exclusively to deal with the request made, in the terms set out in this Policy. We remind you that you should not include personal data about yourself or third parties (such as e-mails, name, telephone number or contract number) through open messages on any social network. If you are unsure whether or not your message can be read by third parties, we advise you to contact us through another channel.

11. Updating of this policy

This policy may be revised by CETAQUA at any time. Please remember to review it from time to time. In the event that the modifications entail a substantial change in the processing of your data or your consent is required for any new processing, you will be informed of these changes in order to obtain your consent again in those cases where it is necessary.

Privacy Policy revised on 1 February 2021.

CETAQUA

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    The personal data provided by through this form will be processed by FUNDACIÓN CETAQUA, CENTRO TECNOLÓGICO DEL AGUA, FUNDACIÓN PRIVADA (hereinafter, “CETAQUA”), with NIF G-64386626, as Data Controller, in order to attend your query, suggestion or request contained therein. You have the right to access, rectify and delete the data, as well as to exercise other rights recognized by Regulation 2016/679/EU, of April 27, European Data Protection and Organic Law 3/2018, of December 5 Protection of Personal Data and guarantee of digital rights, via email dpo@cetaqua.com or by post to the following address: Ctra. d'Esplugues, 75 (08940) Cornellà de Llobregat; with the reference "Data Protection". You have more information about the processing of your personal data in the Privacy Policy of the website available at https://www.cetaqua.com/privacy-policy

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    [e] info@cetaqua.com [t] 933 12 48 00
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